Basics of Emotional Intelligence (EI)

Research continues to show that strong emotional intelligence is critical for anyone hoping how to become a top-performer in their workplace. Emotional intelligence provides us with a better understanding of ourselves and those around us. This Infoline is designed for anyone looking to understand the basics of emotional intelligence with an eye toward improving their abilities. Readers will learn how emotional intelligence is related to work performance, how to assess their own emotional intelligence, and how to develop their emotional intelligence competencies. You will also learn some tips on how to develop emotionally intelligent teams.

The American Society for Training and Development (ASTD)
16 pages (Softcover)
ISBN-13: 978-1-56286-529-0 and ISBN-10: 1-56286-529-3

World Class Teams: Working Across Borders

This ground-breaking book helps redefine the way organizations harness the power of cross-functional global teams. Lynda and her co-authors draw heavily from their experiences in the international corporate trenches to give managers, executive training organizations, team leaders, and HR and OD specialists a hands-on guide that will help them launch, lead, and develop world class teams.

JOHN WILEY & SONS, INC.
320 pages (Hardcover)
ISBN# 0-4471-29265-6

World Class Teams: Build a Bridge - Extend a Hand

One of the biggest challenges facing global organizations in the 21st century is how to build high-performance teams working with people from different functions, different cultures, different time zones, and with different personal styles.

Lynda McDermott has worked with over 400 teams in over 25 countries - she knows how to get even the most diverse groups to see eye to eye for their mutual success.

In this presentation, Lynda teaches you how to appreciate and leverage the diversity of your teams, look beyond surface differences to find common ground, understand how to bridge cultural differences and extend a hand in building collaborative working relationships.

EquiPro International, Ltd.
Audio CD
ISBN# 0-99774347-6-1

The World Class Teams Series™
Are you Ready for World Class Teams?
A Guide for Helping Organizations Create a Team-Based Organizational Structure and Culture

Is your organization ready to commit to setting and supporting high performance teams? This eBook provides a "World Class Teams Readiness Checklist" to help you identify the challenges you will face. If you decide a team-based organization will meet your business goals, you will benefit from learning the critical success factors for World Class Teams!

EquiPro International, Ltd.
eBook (PDF)
ISBN# 0-99774347-1-0

The World Class Teams Series™
Team Effectiveness Assessment
A Guide for Helping Teams Conduct "How Are We Doing?" Evaluations and Discussions

Research shows that those teams who periodically assess and address their overall effectiveness have better term performance and results. In this eBook you will find a comprehensive set of team effectiveness surveys and interview guides. You will also learn a 5-step process for holding a Team Effectiveness discussion and workshop.

EquiPro International, Ltd.
eBook (PDF)
ISBN# 0-99774347-3-7

The World Class Teams Series™
Team Values and Operating Agreements
A Guide for Helping Teams Identify Their Values and Develop Operating Agreements

Your Operating Agreements will be the "best practices" that reflect your team's Values. They will clarify actions and roles, and lessen confusion and mixed expectations, all of which can be sources of conflict for teams. This eBook will help your team develop and monitor their "ground rules" for team effectiveness.

EquiPro International, Ltd.
eBook (PDF)
ISBN# 0-99774347-4-5

The World Class Teams Series™
What's Our Need for Teamwork?
A Guide for Assessing: Do We Need to be a Real Team or a Working Group?

This eBook provides a "What's Our Need for Teamwork" Survey Process to help you identify whether your organization should operate: as a "real team" or "a working group" and how to improve collaboration and effectiveness.

EquiPro International, Ltd.
eBook (PDF)
ISBN# 0-99774347-0-2

The World Class Teams Series™
Team Jump Start
A Guide for Launching Your New Team

So, you've got a new team, now what? Before you jump in and start doing the work, it's important to that you "Jump Start" your new team for success. This eBook provides you with the help you need to systematically lead your team towards defining its Charter and Boundaries, establishing Team Values and Operating Agreements, and developing Team Goals and Team Roles, and clarifying critical Stakeholders and how they will be managed.

EquiPro International, Ltd.
eBook (PDF)